At mamak 888, your privacy is more than a legal obligation — it is a responsibility we take seriously. This policy transparently explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six data protection principles we uphold for every member
All data transmitted between your device and mamak 888's servers is protected by military-grade 256-bit SSL encryption. Your personal and financial information remains secure at all times, whether you are making a deposit, processing a withdrawal, or simply browsing the platform.
Member personal data is stored on servers protected by multi-layered firewalls, strict access controls, and 24/7 monitoring. Access to sensitive member data is restricted solely to staff who require it to perform their duties.
You have the full right to access, correct, or request deletion of your personal data at any time. mamak 888 respects your rights as a data subject in accordance with the provisions of PDPA 2010, and we will process your request within 21 working days.
Mamak 888 has never sold and will never sell member personal data to any third party for marketing or commercial purposes. Your data belongs to you, and we only share the minimum information necessary to deliver our services.
All data processing operations at mamak 888 are conducted in full compliance with Malaysia's Personal Data Protection Act 2010. We carry out regular internal audits to ensure complete adherence to all applicable data protection legal requirements.
In the event of any data security breach affecting your personal information, mamak 888 is committed to notifying affected members within 72 hours of the breach being identified, in line with global industry best practices.
This Privacy Policy ("Policy") is published by mamak 888 ("we", "Platform") and applies to all individuals who access or use the mamak 888 platform at https://mamak888.my, including registered members, visitors, and any party that interacts with our services in any capacity.
This Policy describes our privacy practices in relation to the collection, use, storage, disclosure, and protection of your personal data. We are committed to handling your personal data responsibly, transparently, and in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and other applicable laws and regulations currently in force in Malaysia.
By using the mamak 888 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of the platform and contact us for further assistance.
Note: This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming Policy mamak 888, all of which together form the complete agreement between you and the Platform.
Mamak 888 collects various types of personal data depending on how you interact with our platform. The following are the categories of data we collect:
| Data Category | Sample Information | Requirements |
|---|---|---|
| Identity Data | Full name, identification card number, date of birth, gender | Mandatory |
| Contact Data | Email address, mobile number, residential address | Mandatory |
| Financial Data | Bank account number, bank name, transaction history | Mandatory |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| Usage Data | Betting history, games played, active session duration | Automatic |
| Communication Data | Customer support conversation records, complaints, and feedback | Where applicable |
We do not collect sensitive personal data such as health information, religious beliefs, or political views unless it is directly relevant to the responsible gaming services we offer, and only with your explicit consent.
Mamak 888 collects your personal data through several key channels:
Mamak 888 processes your personal data on a lawful basis and solely for clearly stated purposes. The following are the primary purposes for which your data is processed:
Data Minimisation Principle: mamak 888 only collects data that is strictly necessary for the stated purposes. We do not collect data in excess of what is needed, nor do we retain it longer than required.
Mamak 888 does not sell, rent, or trade members' personal data to third parties. However, there are limited circumstances in which we may need to share your data with certain parties:
All third parties that receive personal data belonging to mamak 888 members are bound by data processing agreements and are only permitted to use that data for the specific purposes we have defined.
Mamak 888 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or inadvertent disclosure:
Mamak 888 retains your personal data only for as long as necessary to fulfil the purposes stated in this Policy, or as required under applicable Malaysian law.
| Data Type | Retention Period | Basic |
|---|---|---|
| Active Account Data | For the duration of the active account | Contract performance |
| Financial Transaction Records | 7 years after the transaction | AMLA legal requirement |
| KYC Documents | 5 years after account closure | Legal requirement |
| Support Communication Log | 3 years | Legitimate business interests |
| Tracking Cookie Data | Up to 13 months | User consent |
| Closed Account Data | 5 years after account closure | Legal requirements & liability |
Once the retention period expires, your personal data will be securely deleted or permanently anonymised so that it can no longer be linked to you.
Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by mamak 888:
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to request correction of any personal data that is inaccurate or incomplete.
Under certain circumstances, you may request the deletion of your personal data from our records.
You may withdraw your consent to receive marketing communications at any time.
You may request that we restrict the processing of your data under the circumstances specified by the PDPA.
You have the right to receive your data in a structured, machine-readable format upon request.
To exercise any of the above rights, please contact our Data Privacy Officer by email at privacy@mamak888.my, stating the right you wish to exercise and your account details. We will process your request within 21 working days.
The mamak 888 website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytics data that helps us understand how our platform is used.
You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of the mamak 888 platform.
Mamak 888 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or industry standards. All amendments take effect immediately upon publication on the mamak 888 website.
For material amendments — that is, changes that significantly affect how we process your personal data — we will provide clear notice to members through:
Your continued use of the mamak 888 platform after any amendments are published will be considered your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding how mamak 888 handles your personal data, or if you wish to exercise any of your data subject rights, please contact our Data Privacy Officer:
We commit to acknowledging receipt of your enquiry within 3 business days and provide a full response within 21 working days from the date of receipt.
If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) under the Ministry of Communications and Digital Malaysia.